Human Resources Management and Organisational Dynamics Essay

Human Resources Management and Organisational Dynamics - Essay Example n on existence for 23 years; now, it is acknowledged as the largest independent business process outsourcing (BPO) player in Asia, employing no less than 2,000 Filipinos. Its expanse of BPO services diversely cover medical transcription, data conversion / encoding and software support services, mainly delivered for Fortune 500 blue chip companies. One of the strategies of SPI is to find and select employees who have the right orientation towards work and productivity right at the onset. SPI advocates the idea of a right hire resulting to a quick start. Based on strategic objectives and plans, competency requirements are laid down on a per position - per level basis. These competencies then become the basis of all HR systems, linking these systems clearly and logically. These same competency requirements then become the basis for targeted selection, against which potential employees are behaviorally assessed. This implies that right at the start – at the first step – of hiring, that SPI employees blend well into the organization’s culture and business strategy. Competencies are general descriptions of the abilities necessary to perform a role in the organization. These are usually described in measurable terms. They differ from job descriptions – while job descriptions typically list the tasks or functions and responsibilities for a role, competencies list the abilities needed to conduct those tasks or functions (McNamara, 2005). Assessing an individual’s specific strengths and development needs as they relate to the success profiles across levels of supervisors, managers and executive is a key component to selection, development, and promotion decisions.  Information and data used to drive these decisions must be accurate and objective. Targeted Selection is a system designed to meet the needs of a diversified workforce, offers a solution to common selection problems. Targeted Selection takes a systems approach to selection decisions: All aspects